Refund Policy

A refund for any PNR/Itinerary Receipt must be made within one year of the date of travel.

Charges & fares are payable in any currency acceptable to the carrier. Payments made in a different currency will be processed at the exchange rate set by Carriers/Credit Card Companies/Banking rules.

The refund amount may vary based on airline policy, refund reason, and time elapsed since departure.

Want More Information?

Our call center is open 24/7. Contact us at +1-925-445-0143 or email us at info@booksrad.com. We endeavor to respond within 24 hours.

Cancellation Policy

Each booking on booksrad is subject to airline-imposed cancellation fees, which vary by flight and booking class.

Some bookings are non-refundable or cannot be partially canceled per airline policy.

Cancellations can be made by calling +1-925-445-0143, using the Live Chat option on our website, or emailing us at info@booksrad.com.

If the flight is delayed for over 3 hours, customers should contact us for cancellation options.

Notification of Delays and Cancellations

Our customer care team provides real-time flight status updates, including cancellations, delays, or diversions. Customers are advised to stay updated on flight notifications.

Rebooking Policy

If a flight is canceled or delayed, we will assist in rebooking the customer on the next available flight. Customers can contact us at +1-925-445-0143 for assistance.

Refund Process

Refunds are processed according to airline fare rules and cancellation policies. Refunds depend on the airline’s policies and may take varying processing times.

The convenience fee paid during booking is non-refundable.

Refunds will be credited to the original payment method.

In case of partially used tickets, any discount or promo codes used will be deducted from the refund amount.

Important Notes

• Government-imposed taxes and fees are subject to change.
• Most airline tickets are non-refundable unless permitted by airline fare rules.
• Special service fees are non-refundable unless denied by the airline.
• Service fees apply per passenger, per ticket.